Privacy Policy
Effective Date: 01/12/2024
M&D Suites respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with us online, over the phone, or in person.
1. Information We Collect
We may collect the following types of personal information:
-Contact Information: Name, email address, phone number, and home address.
-Booking Information: Reservation details, payment methods, and billing address.
-Identification Details: Government-issued ID or passport for verification purposes.
-Preferences: Room, dining, and service preferences shared during your stay.
-Usage Data: IP addresses, device information, and browsing activity on our website.
2. How We Use Your Information
We use your personal information for the following purposes:
– To process bookings and provide requested services.
– To personalize your experience based on preferences.
– To send booking confirmations, updates, or promotional offers.
– To improve our website, services, and customer support.
– To comply with legal requirements and protect against fraudulent activities.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share it with:
-Service Providers: Third-party companies that assist with payment processing, IT support, or marketing communications.
-Legal Authorities: When required by law or in response to valid legal processes.
-Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
4. Data Security
We implement robust security measures to protect your personal information from unauthorized access, disclosure, or alteration. These include:
– Encryption of sensitive data during transmission.
– Secure storage systems and restricted access.
– Regular reviews and updates of our security practices.
5. Your Rights
You have the right to:
– Access the personal information we hold about you.
– Request corrections to inaccurate or incomplete information.
– Opt out of marketing communications by following the unsubscribe instructions in our emails.
– Request deletion of your personal data, subject to legal or contractual obligations.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
7. Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their policies.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
-Email: customercare@manddsuites.com
-Phone: +234 818 888 8888
-Addresses:
– 18 Oduduwa Way, GRA Ikeja, Lagos
– 22B Akin Osiyemi Street, Allen Ikeja, Lagos
– 15 Asenuga Street, Opebi Ikeja, Lagos
Thank you for trusting M&D Suites. Your privacy is our priority.
