Deluxe Room Allen

Hotel Policy

At M&D Suites, we are committed to ensuring a seamless and enjoyable stay for all our guests. Please review our policies to make the most of your experience:

1. Check-In and Check-Out

• Check-in time: 2:00 PM
• Check-out time: 12:00 PM
• Early check-in and late check-out are subject to availability and may incur additional charges.

2. Reservation and Cancellation

• A valid credit card is required to secure your reservation.
• Cancellation or modifications must be made at least 48 hours before arrival to avoid charges.
• No-shows or late cancellations may result in one night’s stay being charged.

3. Payment

• Accepted payment methods: Cash, credit/debit cards, and online transfers.
• Full payment is required upon check-in unless otherwise stated in your booking terms.

4. Guest Identification

• A valid government-issued photo ID is required at check-in for all guests.

5. Smoking Policy

• M&D Suites is a non-smoking property. Smoking is permitted only in designated outdoor areas. A cleaning fee will be charged for violations.

6. Pet Policy

• Pets are not allowed .

7. Noise and Conduct

• Please respect the comfort of other guests. Excessive noise or disruptive behavior may result in eviction without refund.

8. Lost and Found

• Items left behind will be held for 30 days. Unclaimed items will be donated or discarded.

9. Liability

• The hotel is not responsible for loss, theft, or damage of personal belongings. Safes are available in guest rooms for valuables.

For further assistance or inquiries, feel free to contact our front desk team. Thank you for choosing M&D Suites, and we look forward to serving you!